All products are unique and produced per order. Returns or exchanges are not supported if you ordered a wrong size, color, or simply don’t like the product.
If the shipment details were incorrect, or the customer ordered the wrong size or color, Retail Therapy LA is not responsible and will not offer replacements or refunds.
However, we can offer a replacement order free of charge, if there are any issues with the order, like manufacturing error, printing issues and such.
Please feel free to contact our Support Team with all the necessary information and photographic evidence for investigation and we will do everything possible to correct the situation and provide the most suitable solution to you.